Privacy Policy

Cancellation Policy

At Elite Design and Cut we strive to provide exceptional service to all our clients. To ensure smooth operations and accommodate the needs of all our valued customers, we kindly ask that you adhere to the following cancellation policy:

We understand that unexpected circumstances may arise, requiring you to cancel or reschedule your appointment. We kindly request that you provide us with 48 hours' notice if you need to cancel or reschedule your appointment. In the event of a late cancellation (less than 24 hours' notice) or a no-show, we reserve the right to charge a cancellation fee on top of the deposit secured.

Your booking deposit to secure your appointment will be 50% of the total appointment. This deposit will be applied towards the total cost of your service(s) on the day, or you can choose to keep this on your profile for your following appointment. This is non-refundable in the event of a last minute cancellation or no-show. Repeated instances of late cancellations or no-shows will result in the requirement of pre-payment for future appointments or the inability to schedule appointments with our salon. We understand that emergencies and special circumstances may arise, and we will do our best to accommodate these situations with compassion and flexibility. Please contact us as soon as possible if you encounter any unforeseen challenges that prevent you from keeping your appointment. By booking an appointment with Elite Design & Cut, you acknowledge and agree to abide by our cancellation policy outlined here. We appreciate your cooperation and understanding, and we look forward to providing you with exceptional service during your visit to our salon.

Thank you for choosing EDC for your hair requirements.

Elite Design & Cut
5 Bankside, 128 Middleton Road, Middleton-on-sea, West Sussex, PO22 6DB
01243 585055

Privacy Policy & GDPR

Elite Design & Cut takes the privacy of our clientele very seriously. We do not share any data relating to our clients to third party vendors. The information we store on our clientele includes name, number, specifics about their hair, email address and card details if utilising Stripe payments, these are not stored or accessible by any staff members, simply as part of the salon management software we use. Only with permission did we collect this data, and have asked since GDPR if anyone has an issue with us holding this information. The data we store is kept on our encrypted computer. If you are at all worried about Elite Design & Cut holding your data, you may visit Tracey at the salon and ask about the information we hold. You can then decide if you would like us to delete this or not.

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